When I founded Old West Poker Supplies it was actually called Old West Games & Tables. The company wasn't as focused on custom ceramic poker chips as it is now. I wanted to expand into custom table and case building but dreams don't always come true and sometimes that's for a good reason. Eventually we found our niche in the ceramic poker chip community and ran with it. I was able to infuse my love for and education in graphic design into the business model.
When we first started offering design to our customers we were often doing designs based on a promise that the customer would then place an order. I soon learned that we were getting a lot of requests but they weren't actually turning into orders. So we modified our business plan to include free artwork but only on paid orders. It worked. We have been offering that same free artwork service now for 13 years this month.
So if you are a paying customer you can get free artwork creation from concept to print. We will work with you until you are satisfied. And if we can't settle on a design for you we will refund your order. Just a hint: that's never happened. We will also prototype your poker chip design absolutely free and send it to your front door so you can exactly how your design will print. No surprises!
The one drawback to prototyping is that because of how popular the service is it will take two to three weeks to complete the prototyping.
It's really a great service. Our customers love it and we love being able to offer it. If you want to take advantage of these free services then just place your order for any of our custom ceramic poker chips, buttons or plaques and then send us an email referring to your order. Let us know how we can help you with your chip design and we can begin the process from there.
Have a great Father's Day.
Designer & Founder
Old West Poker Supplies LLC